Privacy Policy.

Privacy Policy.

We know name changes involve deeply personal information, and we take that seriously. This page explains what information we collect, why we collect it, and how we keep it secure

in plain English.

We know name changes involve deeply personal information, and we take that seriously. This page explains what information we collect, why we collect it, and how we keep it secure


in plain English.

Female-founded in the UK 🇬🇧

Company Registration Number: 16982980
ICO Registration Number: ZC097416
Registered Office: Ground Floor, Radley House, Richardshaw Road, LS28 6LE

──────── The important stuff ────────

─ The important stuff ─

01.

01.

Who we are.

Who we are.

My Name Changed is a UK-based service that helps people update their name with organisations and services after a name change. If you ever have questions about your data or privacy, you can contact us at: hello@mynamechanged.com.

My Name Changed is a UK-based service that helps people update their name with organisations and services after a name change. If you ever have questions about your data or privacy, you can contact us at: hello@mynamechanged.com.

02.

02.

Information we collect.

Information we collect.

Depending on the services you choose, we may collect:


  • Your old and new name

  • Contact details like your email address and phone number

  • Your address and date of birth

  • Proof of name change documents

  • Information needed to process updates with selected organisations, which may include things like your National Insurance number or account details.


We only ask for information we genuinely need in order to help process your updates.

Depending on the services you choose, we may collect:


  • Your old and new name

  • Contact details like your email address and phone number

  • Your address and date of birth

  • Proof of name change documents

  • Information needed to process updates with selected organisations, which may include things like your National Insurance number or account details.


We only ask for information we genuinely need in order to help process your updates.

03.

03.

Why we collect it.

Why we collect it.

We use your information to:


  • Process and manage your name change updates

  • Generate documents, like Letters of Authority, where needed

  • Contact you about your order or updates

  • Improve and troubleshoot the service

  • Meet legal or regulatory obligations


We do not sell customer data.

We use your information to:


  • Process and manage your name change updates

  • Generate documents, like Letters of Authority, where needed

  • Contact you about your order or updates

  • Improve and troubleshoot the service

  • Meet legal or regulatory obligations


We do not sell customer data.

04.

04.

Third-party tools and services.

Third-party tools and services.

We use trusted third-party tools to help run parts of the service, including secure form software, document generation, e-signature tools, email providers and postal services.


We choose providers carefully and aim to work with services that handle customer information securely and responsibly.


Some providers may process data outside the UK or EU, but we aim to work with services that meet appropriate security and privacy standards.

We use trusted third-party tools to help run parts of the service, including secure form software, document generation, e-signature tools, email providers and postal services.


We choose providers carefully and aim to work with services that handle customer information securely and responsibly.


Some providers may process data outside the UK or EU, but we aim to work with services that meet appropriate security and privacy standards.

05.

05.

Third-party tools and services.

Third-party tools and services.

We take reasonable steps to keep your information secure and restrict access to authorised systems and tools only.

Because name changes involve sensitive information, we take data handling seriously and aim to keep our systems simple, secure and carefully managed.

We take reasonable steps to keep your information secure and restrict access to authorised systems and tools only.

Because name changes involve sensitive information, we take data handling seriously and aim to keep our systems simple, secure and carefully managed.

06.

06.

How long we keep data.

How long we keep data.

We keep customer information for as long as reasonably necessary to provide support, resolve issues or maintain records related to completed updates.


We may securely delete information that is no longer needed.

We keep customer information for as long as reasonably necessary to provide support, resolve issues or maintain records related to completed updates.


We may securely delete information that is no longer needed.

07.

07.

Your rights.

Your rights.

You can request to:


  • Access your information

  • Correct inaccurate information

  • Ask us to delete information where appropriate

  • Withdraw consent for marketing emails at any time

You can request to:


  • Access your information

  • Correct inaccurate information

  • Ask us to delete information where appropriate

  • Withdraw consent for marketing emails at any time

08.

08.

ICO.

ICO.

My Name Changed is registered with the UK Information Commissioner’s Office (ICO).


ICO Registration Number: ZC097416.

My Name Changed is registered with the UK Information Commissioner’s Office (ICO).


ICO Registration Number: ZC097416.

If anything here feels unclear, please contact us. We’d always rather explain things properly than hide behind confusing legal wording.

If anything here feels unclear, please contact us. We’d always rather explain things properly than hide behind confusing legal wording.

Built carefully in the UK.

Company Registration Number: 16982980
ICO Registration Number: ZC097416
Registered Office: Ground Floor, Radley House, Richardshaw Road, LS28 6LE